· Contact business owners and managers to be sure that they are completely satisfied with their merchandising experience in our marketplace.
· Determine problems, concerns or complaints and address the issues with the appropriate Manager or Owner.
· Establish related logs and records to determine trends and implement process changes to improve Marketing Satisfaction.
· Relate each business' special needs or wants to our corporate office for the appropriate and supportive action.
· Provide HCP* Business Partners with the very best in marketing support and continuely strive to be their most highly regarded 'Internet Support'.